FAQs

SHIPPING

HOW LONG WILL MY ORDER TAKE TO DELIVER?

Processing takes 3-5 Business Days | Shipping takes 4-6 Business Days

When your order ships, your tracking info is automatically sent to you via the email you provided during checkout. If you have questions about your tracking, simply reach out to us.

If your order hasn't shipped throughout the regular time frame, please reach out to us! We'll resolve any outstanding issues asap. 

Email: info@alphawallart.com

 

I RECEIVED MY TRACKING DETAILS, BUT IT DOESN'T SHOW ANY MOVEMENT! WHAT SHOULD I DO?

If it has been more than two days since your order has been shipped and movement is not reflected on the shipper's website or it has been more than 48 hours since the last tracking update, please contact us at info@alphawallart.com and we'll do everything we can to resolve the issue for you!

WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All U.S. orders are shipped via USPS, GLS and FedEx. 

ARE THERE DUTIES FOR INTERNATIONAL ORDERS?

Depending on the country of residence, you may have to pay fees! Please ask us about your specific country so we can confirm for you!

If you have any question regarding your order, please don't hesitate to contact us:

Email: info@alphawallart.com

Phone: +1 321-987-9290